Discover the special events, celebrations, and unforgettable experiences coming to the World’s Largest Holiday Light Maze and Adventure.
Presale Opens September 4
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New memories are waiting to be made. Favorite traditions are ready to return. And before long, families, friends, and dreamers will step into the glow once again.
Join us as the season unfolds.
The Lights Return to Arcadia
Las Vegas' Holiday Tradition Returns
The Magic Comes Back to St. Pete
Returning With a Winter Wonderland
Full or partial buyout
Custom entertainment
Open bar options
Private viewing space
Dedicated host
Add-on catering
Discounted group tickets
Flexible scheduling
Dedicated group line
Full or partial buyout
Custom entertainment
Open bar options
Private viewing space
Dedicated host
Add-on catering
Discounted group tickets
Flexible scheduling
Dedicated group line
Visitors Annually
Average Rating
Lights in Maze
Days of Magic
“Absolutely magical! The light maze was breathtaking and my kids loved meeting Santa. A must-visit holiday tradition”
– SARAH M.
“Our company party was a huge success. The private event coordinators made everything seamless and memorable.”
– JAMES T.
“Such a beautiful experience! The ice skating under the lights was romantic and the food was delicious.”
– EMILY R.
Visitors Annually
Average Rating
Lights in Maze
Days of Magic
“Absolutely magical! The light maze was breathtaking and my kids loved meeting Santa. A must-visit holiday tradition”
– SARAH M.
“Our company party was a huge success. The private event coordinators made everything seamless and memorable.”
– JAMES T.
“Such a beautiful experience! The ice skating under the lights was romantic and the food was delicious.”
– EMILY R.
How do I get access to Presale?
Subscribe to Enchant email communications before Presale begins.
Our Nice List subscribers will receive a special access link via email.
When does Presale start?
Presale opens on September 4.
Do I need a code for Presale?
No code is required if you're sent a Presale access link. Simply use the link provided in your email.
You can also access this directly through your MyAccount located at the top or bottom of your order confirmation.
When do tickets go on sale to the public?
General On Sale begins September 8.
Can I buy tickets for any date during Presale?
Yes, available dates can be selected during Presale while inventory remains available.
Will dates sell out?
What does an arrival window mean?
Our Arrival Window is the earliest period of time you are able to enter the Enchant venue. This is done to make sure that each guest has a magical experience and to avoid overcrowding when entering.
Once you have entered Enchant, you are able to stay for as long as you would like.
Although you are not able to enter Enchant prior to your Arrival Window, if you are running a little bit behind, you will still be able to enter Enchant once your Arrival Window has passed. However, we kindly ask that you try to arrive as close as possible to your chosen Arrival Window time.
Can I change my visit date after purchase?
Guests who purchased Visit Protection: (applicable cities)
Date changes can be made up to midnight the evening prior to your scheduled event through your MyAccount. Same-day changes are not permitted. Visit Protection covers you for the change fees; however, any increase in ticket price is still due. Please do not wait to make changes, as exceptions will not be made for website errors or missed deadlines.
Guests who DID NOT purchase Visit Protection:
Date changes can be made up to 24 hours prior to your scheduled event date through your MyAccount. Date Changes have a fee per ticket, plus any increase in ticket price is still due. Date changes must be made through your MyAccount or can be done at the box office onsite (during event hours). Please do not wait to make changes, as exceptions will not be made for website errors or missed deadlines.
Guests who have purchased Sensible Weather: (applicable cities)
Date changes are not permitted, as your tickets were selected for a particular date and time and sensible weather does not permit tickets to be transferred to new dates, as the quote you were issued was for the particular date and time you selected originally.
Do you offer cancellations or refunds of tickets or add-ons?
Enchant Christmas will not grant full or partial ticket or add-on refunds at any time, as stated in the Enchant Christmas Ticket Terms and Conditions. Please review your ticket purchase carefully and ensure you are selecting the correct date, time, and city when you are booking your reservation.
- This policy applies to all Box Office and online ticket purchases
- Please note: Should local weather conditions require Enchant to cancel or delay an event, we will have a re-accommodation plan for guests to reschedule to another date this season. Tickets can not be held to future seasons as we do not always return to the same cities each year.
What are Theme Nights?
Are Theme Nights included with my admission ticket?
How do I find Theme Night dates?
When can I reserve additional activities like Ice Skating or Snow Sliding?
*Please note, guests with infant admission will not be able to purchase activities due to age and height restrictions.
Do add-ons sell out?
What add-ons are available?
Examples:
- Ice Skating - Children under 5 years of age will be required to skate with a parent or guardian
- Snow Slide - single riders only - height and age requirements
- Parking
- Visit Protection
Please note, guests with infant admission will not be able to purchase activities due to age and height restrictions.
Can I add experiences after purchasing my tickets?
Yes, you can add them by accessing your Enchant MyAccount.
Do children need add-on tickets?
Can I book a group during Presale?
Yes. Groups of up to 25 guests can book online during Presale. If your group is bigger than 25, you can fill out the form on our Book a Party page.
When should I book my Holiday Party?
I purchased a Golden Ticket. Do I still need to buy tickets?
No. Golden Ticket holders will receive instructions for selecting their visit date. Once your date is selected your golden tickets automatically convert to dated general admission tickets.
If I bought a Golden Ticket, when can I schedule my attendance date?
In early September, Golden Ticket holders will receive an email from Enchant with step-by-step instructions on how and when to select their preferred date to attend Enchant.
As a Golden Ticket holder, you'll have exclusive early access to secure your attendance date before tickets are released to presale subscribers and to the general public. This date selection period will be first-come, first-served and available for a limited time only.
You'll be able to confirm your booking through a direct link in the email or by accessing your Enchant account.
Can I use my Golden Ticket for admission?
No. Your Golden Ticket is not your admission ticket.
- Buy your Golden Ticket to lock in the Early Bird price. No visit date is selected at purchase.
- Watch for an email in September when date selection opens.
- Log in to your Enchant account using the email used for purchase and choose your visit date and entry time.
- Receive your dated General Admission Ticket and bring it to the event for entry.
Important: Golden Tickets cannot be scanned for admission. You must select a visit date first. We recommend reserving your date as soon as date selection opens, as availability may be limited.
When scheduling opens for Golden Tickets, can I select any date?
Each date will have a LIMITED number of Golden Tickets spots available. Once those spots are taken, guests will need to select another available date. Weekends are the most popular, so it will be very important to return as soon as date scheduling opens.
