Plan Your Visit

You can view the Enchant Las Vegas 2025 schedule here.

Guest Services are available throughout the Enchant season, conveniently located behind sections 114 and 115 on the main course.

Guests can also contact us with any questions or concerns at (702)939-7200

• To provide a safer environment for the public and significantly expedite fan entry into Las Vegas Ballpark, clear carry bags are encouraged. Those carrying clear carry bags will be allowed entry into the park much faster.
• Las Vegas Ballpark regulations allow only soft-sided bags and containers 16″x16″x8″ or smaller to be permitted in the gates.
• All permitted bags are subject to search both upon entry and within the ballpark.

• Enchant welcomes trained service dogs as defined under Titles II and III of the American with Disabilities Act (ADA), no other animals are permitted within the event. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA.
• Service animals must be under the effective control of the handler at all times and all vaccinations for rabies and other common diseases must be up to date. If the service dog is found not to be housebroken or not under control by the handler (which can include barking, lunging at guests or other service animals, etc.) the service dog and handler will be asked to leave the event without refund.
• The only exception to this policy is on our Paws & Claus event nights. Dog tickets are required for each dog (2 pup tickets per order max), and quantities are limited.

• Enchant is committed to creating a safe, comfortable, and enjoyable event experience for our guests. We ask that you assist us by observing the prohibited items listed below to help ensure a family-friendly environment for all our guests.
• Enchant reserves the right to prohibit additional items as deemed necessary or per event requirements. Prohibited items are not able to be checked-in, and are not able to be stored on-site. It is the sole responsibility of each guest to make proper arrangements prior to arrival at the event to meet the security screening requirements.

Prohibited items include, but are not limited to:

• ALL outside food and beverage (except for baby food/formula).
• No one is permitted to enter Las Vegas Ballpark with glass bottles, aluminum or metal cans. 
• Professional photography equipment of any kind is prohibited.
• Camera support pods are not permitted by guests in Las Vegas Ballpark.
• No firearms or other weapons are allowed on Las Vegas Ballpark premises.
• Any individual whose service animal does not meet standard ADA policy is subject to removal from Las Vegas Ballpark property. “Comfort Animals” are not considered service animals. Visitors in violation will be asked to leave without refund.
• Animals who provide personal protection, emotional support, companionship, and therapy are not considered service animals under the ADA requirements, and therefore will not be allowed access to Las Vegas Ballpark. We apologize for any inconvenience this may cause.
• Smoking is prohibited in Las Vegas Ballpark, including the use of all electric cigarettes and vaporizers of any sort. Las Vegas Ballpark will NOT have any designated smoking areas inside or outside of the stadium.

We love the holiday spirit. If you’re bringing gifts, please place them in a gift bag with tissue paper instead of wrapping them in traditional gift wrap.

Why? All items go through security screening, and this helps keep the process quick and easy so you can get back to enjoying the magic!

Smoking is prohibited inside Enchant and there is no re-entry into the event for single-day ticket holders. Please plan ahead.

If bringing your own skates, please ensure they have blade guards on at all times and if bringing a bag to carry them ensure the bag meets bag restrictions.
No Re-Entry is permitted for the events so you may not return to your vehicle after skating to store them. Please plan ahead.

Please have your ticket ready to display when you arrive. You can access your tickets by visiting aviatorslv.com/myaccount or downloading the Las Vegas Ballpark app to access your tickets. 

To use the Las Vegas Ballpark app follow these steps:

• Download the Las Vegas Ballpark App. Available in the Apple and Google Play Stores, free to download.
• Allow location sharing while using the app.
• Turn notifications on.
• Create an account or sign in with your Ticketmaster account.
• Access your tickets by selecting “My Tickets” from the More menu icon in the top left, or you can select the quick access feature in the bottom right of the screen.

View the step-by-step instructions to use the app here.

Enchant is a cashless event. Our events will only be accepting contactless forms of payment, including debit cards, credit cards, and mobile wallets like Apple Pay and Google Pay.

Our Arrival Window is the earliest period of time you are able to enter the Enchant venue. This is done to make sure that each guest has a magical experience and to avoid overcrowding when entering. Once you have entered Enchant, you are able to stay for as long as you would like.

Although you are not able to enter Enchant prior to your Arrival Window, if you are running a little bit behind, you will still be able to enter Enchant once your Arrival Window has passed. However, we kindly ask that you try to arrive as close as possible to your chosen Arrival Window time.

Due to capacity limitations and the safety of our guests Enchant has a no re-entry policy. After you have exited the venue for any reason, re-entry will not be permitted.

With your Premier Pass Upgrade, you will have access to a special line for the Maze, Santa’s Landing, Snow Slide, and Ice Skating (if Snow Slide or Ice Skating was additionally purchased).

Your Premier Pass also includes a light bulb cup, your first drink (alcoholic or non-alcoholic), and $10 in food and beverage credit.

You’ll receive a food & beverage credit and can choose from curated menus featuring seasonal bites, desserts, and drink packages.

You can view the menu options here.

You can view the Suite Bar Package options here.

You can view the drink options here.

You can view the Dinner Menu Packages here.